Trezor Bridge Guide - Connection & Download Resource

Trezor Suite Help Center

Find answers, guides, and support for all your questions

Getting Started

New to Trezor Suite? Start with these essential resources:

  • What is Suite? - Learn about the communication software connecting your hardware wallet to browsers
  • First Installation - Follow our download guide for step-by-step setup
  • Device Connection - Complete connection tutorial to link your Trezor
  • Basic Configuration - Review setup instructions for optimal settings

Frequently Asked Questions

Why do I need Trezor Suite?

Trezor Suite enables secure communication between your web browser and Trezor hardware wallet. Modern browsers have deprecated direct USB access for security reasons, making Suite essential for web-based wallet interfaces.

Is Suite safe to install?

Yes, Suite is completely safe. It's developed and maintained by SatoshiLabs, the creators of Trezor. The software is open-source, regularly audited, and digitally signed. It operates as a localhost service with no internet connectivity beyond communicating with your browser.

Does Suite work on all browsers?

Suite supports Chrome, Firefox, Edge, Brave, Opera, and Safari. Any modern browser that supports WebUSB or can communicate with localhost services will work with Suite.

Can I use Suite with multiple devices?

Yes, Suite supports multiple Trezor devices connected simultaneously. The wallet interface will prompt you to select which device to use when multiple are detected.

How do I update Suite?

Suite automatically notifies you when updates are available. Right-click the system tray icon and select "Check for Updates" to manually check. Updates install seamlessly without losing your configuration.

Common Issues & Solutions

Suite Not Running

If you see "Suite not running" error:

  • Check system tray for Suite icon
  • Manually launch Suite from Start menu or Applications folder
  • Restart computer if Suite won't start
  • Reinstall Suite if problem persists
  • See detailed troubleshooting guide

Device Not Detected

When Trezor device isn't recognized:

  • Try different USB cable (official Trezor cable recommended)
  • Test different USB ports (avoid USB hubs)
  • Update device drivers on Windows
  • Check udev rules on Linux systems
  • Restart both Suite and browser

Connection Timeout

If connection times out repeatedly:

  • Ensure Suite is running before opening wallet
  • Disable VPN or firewall temporarily to test
  • Check that port 21325 isn't blocked
  • Clear browser cache and cookies
  • Try incognito/private browsing mode

Installation Problems

Encountering installation errors:

  • Run installer with administrator privileges
  • Disable antivirus temporarily during installation
  • Uninstall previous version completely first
  • Verify downloaded file integrity (checksum)
  • Download fresh installer copy

Still Need Help?

Can't find the answer you're looking for? Our comprehensive troubleshooting guide covers advanced scenarios.

Advanced Troubleshooting

Platform-Specific Help

Get targeted assistance for your operating system:

  • Windows Users - Driver installation, permission issues, compatibility Windows guide
  • macOS Users - Security permissions, Gatekeeper, M1/M2 compatibility macOS guide
  • Linux Users - Udev rules, package managers, distribution-specific setup Linux setup

Video Tutorials

Visual learners can benefit from these step-by-step videos:

  • Suite Installation Walkthrough - Complete installation process from download to first connection
  • Troubleshooting Common Errors - Fixing the most frequent Suite issues
  • Advanced Configuration - Optimizing Suite settings for your workflow
  • Security Best Practices - Maintaining secure Suite operations

Documentation Resources

Explore comprehensive technical documentation:

  • Official Documentation - SatoshiLabs technical specifications
  • API Reference - For developers integrating with Suite
  • GitHub Repository - Source code, issues, and development roadmap
  • Release Notes - Detailed changelog for each version

Community Support

Connect with other Trezor users and experts:

  • Trezor Forum - Community discussions and user experiences
  • Reddit r/Trezor - Active community with quick responses
  • Discord Channel - Real-time chat with other users
  • Stack Exchange - Technical Q&A for complex issues

Official Support Channels

Contact SatoshiLabs support directly:

  • Support Tickets - Submit detailed issue reports
  • Email Support - Direct communication with support team
  • Response Time - Typically 24-48 hours for complex issues
  • Priority Support - Available for enterprise customers
  • Visit support page for contact options

Learning Resources

Expand your Suite knowledge with these materials:

  • Blog Articles - In-depth guides and best practices
  • Knowledge Base - Searchable database of solutions
  • Webinars - Live sessions with Q&A opportunities
  • PDF Guides - Downloadable reference materials

Security Resources

Learn about Suite security features and practices:

  • Security Model - How Suite protects your connections
  • Vulnerability Reports - Responsible disclosure and patches
  • Audit Results - Third-party security assessments
  • Best Practices - Maintaining secure operations

Feature Requests

Have ideas for improving Suite functionality?

  • GitHub Issues - Submit feature requests to development team
  • Community Voting - Support popular feature proposals
  • Development Roadmap - See planned features and timelines
  • Beta Testing - Try experimental features early

Quick Links

Jump to the most requested help topics: